How Can You Boost The Call Quality And Get Rid Of Microphone Related Issue In Skype?

There are some skype users who have been facing a problem in making a call due to microphone issue. They have tried to get rid of this problem by many means but didn’t get the success. So, today in this blog post we are going to discuss the troubleshooting steps with you to remove microphone related problem successfully from your Skype software. There is no need to take Skype support from the official link after reading the blog post carefully.

When you do a skype call with the help of microphone, then the voice gets converted to the encoded signal and received at the receiver end. The output of this voice can be heard through speakers at the receiver end. Yes, if you are not able to hear your friend sound clearly or having problem from your own end and you are getting Skype sound not working message on screen, then there is a need to troubleshoot this issue as soon as possible. The troubleshooting points for this issue are discussed below:

1. Start with the troubleshooting process by opening the skype software and login to your account.
2. Click on ‘test call’ from the list of contacts.
3. Now start speaking something over the microphone and record a message by following the on-screen instructions. If you find any problem in recording a sound, then you can take help from Skype customer service chat.
4. Playback the recorded sound. If you are able to listen to it, then it means your microphone is ok. Now you might be wondering that where the problem is. Here it implies that the problem is in your friend’s speaker.
5. Here you are required to make a call to your friend for requesting him to take help from skype support link.
6. In case you are able to hear the voice message clearly but getting problem in listening to the messages that are being sent by your friend, then follow one procedure.
7. There are more than two ports on your computer CPU, you must ensure that you are connecting your microphone with the right audio port because you will get this problem if the port are wrongly matched. Pink socket is mainly meant for connecting the microphone socket. You must connect the mic in this port.
8. Try to connect the microphone with the pink port that has present at the back of your CPU because it draws proper power from the motherboard and provides proper output at the receiver end. Don’t forget to check the volume button of your microphone. It may sometimes turned mute accidently.
9. If you are using a headset, then select the right microphone from the list of available devices on your skype software.
10. To check the microphone you are connected, Tap on ‘tools’ followed by options, then click on ‘audio settings’. Here you will find the device that is currently connected with your skype software.
11. You will find an audio settings Box there, click on ‘settings’ to adjust the volume level and other settings of your microphone.
12. Do a skype test call again to verify and check the changes you made recently.
13. If you are facing any other issue related to skype like Skype webcam not working or skype not connecting, then you can follow the steps mentioned on the official skype page to fix them.

Nevertheless to say that if you are still facing any sound problem with your skype software then don’t feel hesitate to contact skype customer support number. The expert members will help you out in a best possible way. The service provided by the experts is free for all the skype users.

Do You Know About 6 Things That You Must Check During Skype Failure?

Is your Skype working properly? If not, then you must try the below mentioned 6 steps that may help you in restoring the Skype. After reading this blog post carefully, you will find no need to take Skype support from the official website. If you are having any problem in retrieving the sound from other end or the other person voice is not clear, then you must try these steps on your Skype link.

Occasionally, the problem occurs due to the software only and if you find that the problem exist within it, then follow these below mentioned steps and implement on your device.

1. Heartbeat: The first and foremost step to resolve your Skype software is checking the heartbeat option on Skype not responding page. If you are not able to access the particular feature on your Skype software, then go to heartbeat page. You can open this option from your web browser.
   

The heartbeat page will display the current status after diagnosing all the features. If it finds any problem in any feature, then it will automatically try to solve it and notify the same on the screen. If your problem still exists, then take support from Skype customer service chat. The experts will guide you in proper way.

2. Audio settings: If your Skype sound not working or the audio is not audible, then go to audio settings from the Skype home window and check all the volume levels properly. Once the settings get saved. Try playing audio through headphones and make a test call to Echo test chat. This option is by default available in chat window. If you find red signal over the volume bar, then you need to replace the headphones. Now play the sounds again by pressing on ‘play’ button. If the sound is audible, then it’s ok, otherwise troubleshoot the same with the help of ‘Skype help’ tool.
   
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3. Hardware: If you find that all the software related settings are correct, then the next step to troubleshoot the Skype program is; checking the hardware. Check the mute button of your headphones, whether the volume is turned on or not. If the volume is muted, then increase the volume level from the scroll button itself. Check the ports, where you have connected the headsets. The port mainly used for connecting the external headphones is pink in color. You must connect your headphones into this port otherwise it will not work.
   
4. Video settings: If your Skype webcam not working, then the possible reasons for this problem can be driver installation or problem with the webcam. Check the drivers of your webcam from the device manager. This option is available under ‘my computer’ icon. You can open device manager by right clicking on ‘my computer’ icon. The driver CD comes with the webcam packing. You can find the same drivers on manufacturer’s website even.
   
5. Test call: Try making a test call after accomplishing all the settings properly. For this, you need to press on ‘make a free call’ option or other option is by adding the ‘echo’ in your contact list. Both the techniques are convenient for you. When you make a test call, then you will be prompted to speak through mic. It will then record your sound and play through the speakers afterwards. If you are able to hear your own sound, it means that everything is ok from your end.
   
   If you are incapable of listening to your friend’s voice, then the problem lies at your friend’s end.
6. Bandwidth: Bandwidth is another issue that may cause problem in using the Skype software properly. The bandwidth of your internet connection depends on the number of devices connected to the similar network. If more devices are connected, then the signal strength goes weak as a result you will not be able to talk to your friend properly over the Skype call.
   

Skype audio not working | Skype camera not working