Showing posts with label Skype webcam not working. Show all posts
Showing posts with label Skype webcam not working. Show all posts

Sunday, February 5, 2017

Get to know the way to disable the autocorrect feature of Skype in Windows 10

Being such a dynamic communicating platform, Skype has got many features to provide the enthralling experience to all the users. In the fine feature list, the autocorrect feature of Skype is troubling its users in windows 10. Get the simple way to counter the feature in your windows 10.


How is it going with the fine communicating platform? Since its launch, Skype has been the widely accepted communicating service, which almost all the worldwide users have experienced in an amazing way. With its adoring features and fine services, Skype has already become one of the prime communicating platforms in the market. Being the fine parent of the fine communicating platform, Microsoft has always been the improving source of Skype to perform better in the cut-throat competition amongst the many other communicating platforms. With the innovative approach, Microsoft has always been on the edge to provide the spectacular features to the dynamic communicating platform. While experiencing the video call on the platform, there are instances, when the users have to face the issue of Skype camera not working properly, which leads to an unsatisfied experience for the users.



It’s been an amazing experience to use the fine communicating platform on the windows version, like on the latest Windows 10.  Being enriched with some of the dazzling features, Skype’s autocorrect feature is one of the useful features for all the users. Anything you mistyped gets the treatment from the autocorrect feature, which replaces the wrong word with the correct one. But, the fine feature sometimes turned out to be the most annoying one for all the users out there. In some instances, the feature simply replaces the words with completely different words. So, if you are one of the infected users of this feature in Skype on your Windows 10, then you can head for some simple solutions to disable the feature in an easy way.

  1. Alter the typing settings in the Settings app- This solution is one of the simplest one to get tried. 
  1. Firstly, go to Settings app, then Device followed by Typing.
  2. Now, turn off the options of Highlight misspelled words and Autocorrected misspelled words. Note that the autocorrect feature is actually based on the input language of your keyboard. So, just be sure which keyboard input language you are using. In case, if you counter the issue of Skype not connecting properly, then you can go for some of the quick solutions like checking the internet and server connectivity, resetting the app, or modifying the settings etc.  
  1. Unchecking the Autocorrect feature in Skype- Besides the altering of the typing speed, you can also move on to the solution of unchecking the autocorrect feature in your Skype.
  1. Unlock the Skype and then head to Tools, and then options.
  2. After this, you need to head to IM & SMS > IM Settings and tap the Show Advanced Options.
  3. Now, simply uncheck the box of Auto correct and Highlight misspelled words.
  4. After unchecking the box, simply click the Save button to save the changes.
Beside these solutions, you can also navigate to Skype Support Chat, if you need any further assistance and solutions.  

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Friday, February 3, 2017

How Can You Boost The Call Quality And Get Rid Of Microphone Related Issue In Skype?

There are some skype users who have been facing a problem in making a call due to microphone issue. They have tried to get rid of this problem by many means but didn’t get the success. So, today in this blog post we are going to discuss the troubleshooting steps with you to remove microphone related problem successfully from your Skype software. There is no need to take Skype support from the official link after reading the blog post carefully.


When you do a skype call with the help of microphone, then the voice gets converted to the encoded signal and received at the receiver end. The output of this voice can be heard through speakers at the receiver end. Yes, if you are not able to hear your friend sound clearly or having problem from your own end and you are getting Skype sound not working message on screen, then there is a need to troubleshoot this issue as soon as possible. The troubleshooting points for this issue are discussed below:
  1. Start with the troubleshooting process by opening the skype software and login to your account.
  2. Click on ‘test call’ from the list of contacts.
  3. Now start speaking something over the microphone and record a message by following the on-screen instructions. If you find any problem in recording a sound, then you can take help from Skype customer service chat.
  4. Playback the recorded sound. If you are able to listen to it, then it means your microphone is ok. Now you might be wondering that where the problem is. Here it implies that the problem is in your friend’s speaker.
  5. Here you are required to make a call to your friend for requesting him to take help from skype support link.
  6. In case you are able to hear the voice message clearly but getting problem in listening to the messages that are being sent by your friend, then follow one procedure.
  7. There are more than two ports on your computer CPU, you must ensure that you are connecting your microphone with the right audio port because you will get this problem if the port are wrongly matched. Pink socket is mainly meant for connecting the microphone socket. You must connect the mic in this port.
  8. Try to connect the microphone with the pink port that has present at the back of your CPU because it draws proper power from the motherboard and provides proper output at the receiver end. Don’t forget to check the volume button of your microphone. It may sometimes turned mute accidently.
  9. If you are using a headset, then select the right microphone from the list of available devices on your skype software.
  10. To check the microphone you are connected, Tap on ‘tools’ followed by options, then click on ‘audio settings’. Here you will find the device that is currently connected with your skype software.
  11. You will find an audio settings Box there, click on ‘settings’ to adjust the volume level and other settings of your microphone.
  12. Do a skype test call again to verify and check the changes you made recently.
  13. If you are facing any other issue related to skype like Skype webcam not working or skype not connecting, then you can follow the steps mentioned on the official skype page to fix them.
Nevertheless to say that if you are still facing any sound problem with your skype software then don’t feel hesitate to contact skype customer support number. The expert members will help you out in a best possible way. The service provided by the experts is free for all the skype users.

Tuesday, January 31, 2017

Do You Know About 6 Things That You Must Check During Skype Failure?

Is your Skype working properly? If not, then you must try the below mentioned 6 steps that may help you in restoring the Skype. After reading this blog post carefully, you will find no need to take Skype support from the official website. If you are having any problem in retrieving the sound from other end or the other person voice is not clear, then you must try these steps on your Skype link.



Occasionally, the problem occurs due to the software only and if you find that the problem exist within it, then follow these below mentioned steps and implement on your device.
  1. Heartbeat: The first and foremost step to resolve your Skype software is checking the heartbeat option on Skype not responding page. If you are not able to access the particular feature on your Skype software, then go to heartbeat page. You can open this option from your web browser.
The heartbeat page will display the current status after diagnosing all the features. If it finds any problem in any feature, then it will automatically try to solve it and notify the same on the screen. If your problem still exists, then take support from Skype customer service chat. The experts will guide you in proper way.
  1. Audio settings: If your Skype sound not working or the audio is not audible, then go to audio settings from the Skype home window and check all the volume levels properly. Once the settings get saved. Try playing audio through headphones and make a test call to Echo test chat. This option is by default available in chat window. If you find red signal over the volume bar, then you need to replace the headphones. Now play the sounds again by pressing on ‘play’ button. If the sound is audible, then it’s ok, otherwise troubleshoot the same with the help of ‘Skype help’ tool.
  2. Hardware: If you find that all the software related settings are correct, then the next step to troubleshoot the Skype program is; checking the hardware. Check the mute button of your headphones, whether the volume is turned on or not. If the volume is muted, then increase the volume level from the scroll button itself. Check the ports, where you have connected the headsets. The port mainly used for connecting the external headphones is pink in color. You must connect your headphones into this port otherwise it will not work.
  3. Video settings: If your Skype webcam not working, then the possible reasons for this problem can be driver installation or problem with the webcam. Check the drivers of your webcam from the device manager. This option is available under ‘my computer’ icon. You can open device manager by right clicking on ‘my computer’ icon. The driver CD comes with the webcam packing. You can find the same drivers on manufacturer’s website even.
  4. Test call: Try making a test call after accomplishing all the settings properly. For this, you need to press on ‘make a free call’ option or other option is by adding the ‘echo’ in your contact list. Both the techniques are convenient for you. When you make a test call, then you will be prompted to speak through mic. It will then record your sound and play through the speakers afterwards. If you are able to hear your own sound, it means that everything is ok from your end.
    If you are incapable of listening to your friend’s voice, then the problem lies at your friend’s end.
  5. Bandwidth: Bandwidth is another issue that may cause problem in using the Skype software properly. The bandwidth of your internet connection depends on the number of devices connected to the similar network. If more devices are connected, then the signal strength goes weak as a result you will not be able to talk to your friend properly over the Skype call.

Monday, January 16, 2017

Creating Log Files for Skype on Various Platforms


Sometimes creating log files is not so necessary but you should know how to create them as it can help when you encounter any issue in Skype. Sometimes you may encounter the problem of Skype Not Working and the customer care executive may ask you to create and submit the log files that will help them in solving the issue that you have encountered.

Log files are encrypted files so these are only accessible to us at Skype Support Chat. These files store some personal data in line up with Skype Privacy policy. But these files don’t have the information like audio or video messages or chat conversations. While running the Skype with enabled logging you must make sure that the version of Skype should be latest.

Creating the log Files for Windows XP, Vista, 7,8, and 10

Enabling the Logging:


  • Quit Skype.
  • Now download the extract the registry files related to logging.
  • After extracting the files run loggin.on.reg to set the Registry key related to Skype logging.
  • Now restart Skype.
  • Now Skype will start creating log files in its application data folder.
Assembling and Submitting the Log Files:
Skype for Windows usually creates 2 log files one main file for submitting to solve the issue and other is trace file which is submitted at the time of issue related to video/audio during the call. Main log file will be debug-yyyymmdd-hhmmss.log and trace log file will be debug-yyyymmdd-hhmmss.trace.txt. Now you can submit the logs as advised by Skype customer Support.
Disabling the Logging:
  • Quit Skype.
  • Now navigate to the folder where extracted the command files related to logging.
  • Ron logging.off.reg to clear the Registry key related to logging.
  • Now you can start Skype.

Creating the log Files for Windows RT

Enabling the Logging:
  • Download the client logging related command file.
  • Now right click the zip file downloaded by you and click on Extract All.
  • From address bar copy the location of that file.

  • Now Press R and Widows Keys simultaneously.
  • Now paste the copied location into run window and add \skype-client-logging.cmd enable at the end of it. Click OK now.

Assembling and Submitting the Log Files:
  • Navigate to the folder where you have downloaded the file.
  • From address bar copy the location of that folder.
  • Now Press R and Widows Keys simultaneously.
  • Now paste the copied location into run window and add \skype-client-logging.cmd gather at the end of it. Click OK now.

  • Now navigate again to the resulting folder and locate Skype Logs folder.
  • Now right click the Skype Logs folder and click on send to compressed folder.
  • Now you can submit the logs as advised by Skype customer Support.

Disabling the Logging:
  • Now navigate to the folder where extracted the command files related to logging.
  • From address bar copy the location of that folder.
  • Now Press R and Widows Keys simultaneously.
  • Now paste the copied location into run window and add \skype-client-logging.cmd disable at the end of it. Click OK now.

Creating the log Files on Linux

Enabling the Logging:
  • Quit Skype.
  • Navigate to application data directory of Skype: -/. Skype/.
  • Now create a directory by the name of logs.
  • Restart the Skype.
Assembling and Submitting the Log Files:
  • If Skype Not Connecting is the issue, then you must replicate it and skype will create the log file in ~/. Skype/Logs, and will named as skype_<yyyy-mm-dd-hhmmss>. Now you can submit the logs as advised by Skype customer Support.
Disabling the Logging:
  • Quit Skype.
  • Navigate to application data directory of Skype: -/. Skype/.
  • Now you can optionally archive any existing log files to some other directory.
  • Now delete the log directory along with all its contents.
  • Restart the Skype.

Creating the log Files on Mac


  • Firstly, Skype First Aid Tool must be downloaded and installed. By choosing the download and run of this file you are accepting the associated end User License Agreement.
  • Enable the logging by checking on box of Active Skype Logs.
  • Restart the Skype to allow the logging process to start.
  • Now replicate the issue before closing the Skype.
  • In Skype First Aid window click on the Generate Bug Report Archive.
  • Now you can submit the logs as advised by Skype customer Support.

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Sunday, January 8, 2017

Skype for Business in 90 Series Cars of Volvo

Volvo Cars today announced that it will commence Skype for business and the productivity app of Microsoft to its new 90 series cars. This is the first car maker who is launching such type of in-car productivity tool.

The Skype for business app can be used for meetings, messaging, and screen sharing. In the 90 series cars of Volvo, people will now be able to view their upcoming meetings, and detail of participant, and join meetings just with one click via the bigger center display.

Vice-president, Consumer Connectivity Services at Volvo Car Group, Anders Tylman-Mickiewicz said that If you are sitting in car then there are the chances either you will fumble to or drop your phone in middle of car or you will forget the long pin code or Skype not working. This is not the way that you should start a call. Well, there are instances when you have to face the Skype camera not working due to the connection issues and tech errors. In between all this you will not pay attention on the road where it should actually be. But with Skype for Business, you will not face all these problems.

Tylman-Mickiewicz further said the Skype for business app represents another big step towards our in-car connectivity and communication offer. With the emergence of independent cars, we see the future where the in-car productivity tools will help in reducing the time that will spent in office. This is just the start of a new way of looking at the spending time in car. Skype Support Chat will always be there for in-car tools also. 


The Partnership of Volvo and Microsoft also includes the assessment of using Cortana, which is Microsoft’s Intelligent personal assistant, with an intention of adding voice recognition and circumstantial perceptions by predicting the needs of the user. Volvo is also working with Ericsson, that will provide the cloud-based solutions to the company.

“Volvo Cars is leading the way in its appreciation of the nature of work is also increasingly itinerant. Now the people need to be productive from every point of view. This includes their cars also. We’re exhilarated to outspread modern meetings to Volvo cars,” said director of Product Management for Skype for Business at Microsoft, Ben Canning.

Tylman-Mickiewicz said in a statement at Volvo we have been working for years with the technology of in-car communication. Starting from built-in handsets in 80s and 90s to standard Bluetooth hands-free functionality, we have always tried to understand the importance of making the life easier on move for the people along with a concrete focus on safety and lessening the distraction of driver. You may face the problem of Skype Not Connecting in case you are in the area where network is not proper otherwise this issue will not arise in Skype for Business.

Tuesday, December 6, 2016

Issues In Skype For Android App Along With Solutions

Skype is a fantastic communication app, which is used by millions and millions all around the world. There is no denying upon the fact that Skype has easily integrated into the lives of the people.



The majority of the businesses in the world today make use of Skype because there is no other communication app, which is as fast and as versatile as Skype. But, that doesn’t change the fact that Skype is an app, which can malfunction at any point of time. Many people have complained about issues in Skype in the past few weeks, which is a big reason to worry. Skype for Android devices is creating problems, and it becomes the responsibility of the company to pay attention to these issues and rectify these at once. Let us go through all those issues in detail and find out appropriate solutions as well.


Problem No. 1: The sound quality turns poorer when the phone is brought nearer to the ear.
If you are experiencing this issue, then you better check the proximity sensor. If the suggestion of Skype support is to be taken into consideration, then it is better to leave the call screen as the proximity sensor is only used at the time when the device’s screen is in the focus. Or, if you are using 3G instead of Wi-Fi to make voice calls. If you can plug in a headset, then that will solve the issue.

Problem No. 2: Not enough space at the time of installation.
This problem occurs due to an Android bug, which doesn’t clean up the temporary files after the installation process. It will be better to reboot and retry Skype installation or if necessary, do a factory reset.


Problem No. 3: Unable to use multiple accounts
Skype allows use of multiple accounts, but if you are not able to do so, then take the help of Skype help and support providers. You can go into the Skype app settings and remove the tick from the box for automatic sign in.

Problem No. 4: Unable to get notifications
This issue doesn’t occur on its own. You will have to manually turn the notifications off in order to come across this issue. So, if you have by mistakenly turned off the notifications, then you should check the settings. Or, you can get in touch with Skype support chat for the best assistance.



Problem No. 5: Bad call quality
Usually, voice and video quality in Skype is great, but often, the quality degrades, leading to a bad user experience. You need to make sure that the Wi-Fi signal is properly coming and there aren’t too many apps opened on your smartphone. If you have checked all this, but still getting the problem, then you must complain about Skype audio not working and/or Skype video not working in the Skype community. You will get the most appropriate results there. The call quality starts getting bad after more and more apps are being opened on the smartphone.

Problem No. 6: Video calls are consuming all the data
In order to avoid this issue, you will have to go to Skype app followed by going to menu icon. After that, go to the bottom of the profile page followed by tapping on ‘settings’ option. Find ‘voice and video calls’ followed by tapping on ‘video quality’. If the quality is selected to its maximum value, then that will consume data. So, you will have to lower it in order to save some of your internet data.
Moreover, if you find your Skype not responding, then you must take the help of  Skype support chat providers because they will find the problem and thus, rectify it.