These are those errors, which you will get when you do a setup of your Skype for business software. The main reason behind these errors is improper installation or some files that remained uninstalled in your system due to sudden power failure or factory restoration process. Today, in this blog post, we will tell you the symptoms of this error, its causes and solution. After reading this blog post, you will find that there is no need to take Skype Support from any other link.
Signs and symptoms of this error
Using ‘smart USB recovery’ or factory restore function may increase the chances of getting this error code. This is due to the reason that proper reporting has not been done by Smart room for Microsoft Lync. You will find the below mentioned errors on the screen that prompts you that setup is initializing.
- Install windows: The computer will start displaying the unusual errors and keep on restarting frequently. You will be prompted to press on ‘ok’ to start with installation. After restarting your computer, insert the window CD and try to install it in your machine.
- Install windows: this is again a similar text that you will get on screen. Turn on your machine again and start with the installation from starting.
- Install windows: We are sorry to say that you can’t start your installation at this time.
On getting these errors, there is no clear and shortcut way to continue the installation process. The first thing that comes to your mind after getting these errors is ‘factory restore’ function. But we want to advise you that this function doesn’t work every time so don’t take it for granted. If you find that Skype sound not working, then check the drivers of your machine and check whether the Skype software is installed properly or not.
Reasons for this error:
As per the company reports and research, the main reason for getting this error on your system is due to AM70-L device used in the smart system for Skype. This device is also known by Smart system for Microsoft LYNC. If your power gets disrupted during the factory restore process, then this device stops working.
Solution: The solution for this error is discussed in the below mentioned passages and steps. Read all the points carefully. In case of help, you can take support from Skype customer service chat.
- Boot through USB key recovery option for SRS
- Insert the key in the system for your Smart USB and connect the keyboard with the device through USB port built-in.
- Turn on the device and keep on pressing the ‘Del’ key from your keyboard, until you see the blue screen.
- Use the arrow keys of your keyboard to navigate between the menus in your BIOS settings.
- Change the boot option from hard drive to USB key option.
- At last press F4 key to save the changes.
- When the device starts booting through USB key, then you will be prompted to create a re-image of machine. You simply press ‘NO’ and continue with the booting process. This will take you to the window prompt menu directly without automatically updating the tasks.
- In the command prompt window, enter the following set of commands in the space provided to you:
- Disk part.
- Tap on volume C
- Format Fs+ntfs label= ‘windows’
- Choose the volume ‘D’.
- Format Fs=ntfs label=’data’.
- Choose another volume ‘E’.
- Format Fs= ntfs Label= ‘recovery’.
- Exit
- Startnet.cmd.
- Again you will be asked to create a ‘re-image’. Now click on ‘Y’ and press enter to confirm your submission. Now sit relaxed and wait for a while until all the three steps gets finished. Yes, if your Skype webcam not working, then check the webcam and drivers of your webcam properly in your system.
- Remove the recovery key and turn on AM70-L device to perform the setup process.
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