Tuesday, January 31, 2017

Do You Know About 6 Things That You Must Check During Skype Failure?

Is your Skype working properly? If not, then you must try the below mentioned 6 steps that may help you in restoring the Skype. After reading this blog post carefully, you will find no need to take Skype support from the official website. If you are having any problem in retrieving the sound from other end or the other person voice is not clear, then you must try these steps on your Skype link.



Occasionally, the problem occurs due to the software only and if you find that the problem exist within it, then follow these below mentioned steps and implement on your device.
  1. Heartbeat: The first and foremost step to resolve your Skype software is checking the heartbeat option on Skype not responding page. If you are not able to access the particular feature on your Skype software, then go to heartbeat page. You can open this option from your web browser.
The heartbeat page will display the current status after diagnosing all the features. If it finds any problem in any feature, then it will automatically try to solve it and notify the same on the screen. If your problem still exists, then take support from Skype customer service chat. The experts will guide you in proper way.
  1. Audio settings: If your Skype sound not working or the audio is not audible, then go to audio settings from the Skype home window and check all the volume levels properly. Once the settings get saved. Try playing audio through headphones and make a test call to Echo test chat. This option is by default available in chat window. If you find red signal over the volume bar, then you need to replace the headphones. Now play the sounds again by pressing on ‘play’ button. If the sound is audible, then it’s ok, otherwise troubleshoot the same with the help of ‘Skype help’ tool.
  2. Hardware: If you find that all the software related settings are correct, then the next step to troubleshoot the Skype program is; checking the hardware. Check the mute button of your headphones, whether the volume is turned on or not. If the volume is muted, then increase the volume level from the scroll button itself. Check the ports, where you have connected the headsets. The port mainly used for connecting the external headphones is pink in color. You must connect your headphones into this port otherwise it will not work.
  3. Video settings: If your Skype webcam not working, then the possible reasons for this problem can be driver installation or problem with the webcam. Check the drivers of your webcam from the device manager. This option is available under ‘my computer’ icon. You can open device manager by right clicking on ‘my computer’ icon. The driver CD comes with the webcam packing. You can find the same drivers on manufacturer’s website even.
  4. Test call: Try making a test call after accomplishing all the settings properly. For this, you need to press on ‘make a free call’ option or other option is by adding the ‘echo’ in your contact list. Both the techniques are convenient for you. When you make a test call, then you will be prompted to speak through mic. It will then record your sound and play through the speakers afterwards. If you are able to hear your own sound, it means that everything is ok from your end.
    If you are incapable of listening to your friend’s voice, then the problem lies at your friend’s end.
  5. Bandwidth: Bandwidth is another issue that may cause problem in using the Skype software properly. The bandwidth of your internet connection depends on the number of devices connected to the similar network. If more devices are connected, then the signal strength goes weak as a result you will not be able to talk to your friend properly over the Skype call.

Friday, January 27, 2017

Do You Know About Best Skype Bots?

Similar to other online chat services, Microsoft has also added variety of Bots to its Skype messenger to make work more efficient and quicker. Sometimes, at some point of time you may require an automation tool for communicating with your friends or with colleagues at conference. Keeping this in mind, Skype has recently developed millions of bots, which will help you in making the instant messaging experience better.


Today, in this blog post we will discuss the bots and let you know the best Skype bots for you. You don’t need to take any Skype Support from here and there after reading this blog carefully.

What are Skype bots actually?


The Skype bots are actually Artificial intelligence programs that help you in getting the information about the latest news, webpages summary and translation. You can even do funny chat with Skype bots. You can chat with bot by start typing in the bot contact page.
Now, we are going to mention the best Skype bots in the next phase of our blog. You will find number of official as well as third party bots on an internet, which can be used over this chat tool.

    1. Summarize

If you have interest in digital reading and want to read the journal or newspaper in simplified form, then this Skype bot is helpful for you. Simply send the URL of source link to the chat bot, it will produce the simplified results within a fraction of time.

    2. Skyscanner


This bot will help you in planning the trip or for booking a flight tickets within a minutes. When we fly to a new city, then we may get problem in finding the economical and best hotels for ourselves. Skyscanner bot will help you in coming out of this situation. This bot is connected to the official website of Meta search engine. You just have to enter the destination, origin to get the result. You can take help from Skype customer service chat.  

    3. Bling news

This is the best platform to fetch current news from the internet. You can use the Skype bot for this purpose. Simply enter the keywords in the bot chat box and you will find everything on the screen. The task of going to Bing official website to read the latest news has now over. But, there is limitation in this bot that you will get the news related to the limited region, which you have entered in the keyword but on the website, you will get complete news from the world irrespective of your current location.

    4. Freebusy

This Skype bot net is meant to set a meeting with your friends or colleges. You will require to synchronize this freebusy bot with your calendar, so as to get the things done properly. You can give any command to it after synchronizing the calendar. Even you can hear it on your headphone. If Skype sound not working, then check the drivers and volume of your headphone.

    5. Memecat

If you want to make fun of some person or incident, then there is no need to download meme from google or Bing. You can do this by own with Memecat Skype bot. The process to create a Memecat is so easy that anyone can use it without taking support from anyone else.

Apart from above mentioned Skype bots, there are number of bots available in the Skype directory as well. You can use them without any problem and all the certified by the Skype itself. Other issues like Skype webcam not working or audio not working are also discussed on the official Skype link, so you can take relevant support from this link.

It is necessary to mention here that Skype bots are available currently in Canada, India, UK, US, Singapore, Australia and New Zealand.

Wednesday, January 18, 2017

How can you record the video and audio skype calls in Windows 8.1,10?

Communicating with your dear ones with the fine video and audio service is one of the key feature, which Skype is providing across the world from a long time. With the fascinating features and services, Skype has evolved its performance across all the Microsoft compatible platforms. So, if you got Microsoft 8.1 or 10 on your side with Skype, then you should know the way to record your videos and audio Skype calls. If your Skype not connecting then head on to Microsoft to counter the issue.  


Are you enjoying the company of Skype to get connected? The video-communicating software has already marked its place as one of the widely-used software to get connected with your loved ones across the world. With astounding features and services, Skype emerged to be one of the promising medium to get connected with the families, friends, and relatives. Sometimes a situation of Skype not working get featured in between the interaction with your loved ones due to the server and network barriers.   Skype is quite compatible with almost all the platforms on its side. You can make your experience better by having the skype application on your platform. As there are possibilities to record your video and audio calls with the skype app. Do remember that Skype has not any kind of inbuilt feature that will let you do so easily. This is the reason you will have to do it with the help of third party apps. But here we will provide you the easy way to record your Skype audio and video calls by using the Windows 8.1 or Windows 10 operating system. You can head on to use the “Supertintin Skype Video recorder” or the “Evaer Skype Video recorder” app to get the recorded audio and video calls. Using these both apps will help you to get it, but while using you may get the download links and some tips on how to install and utilize the application below.

First Option:

  1. Firstly, download the Evaer Skype Video recorder and double click on the Executable Ever file to launch the installation. Click here to download Evaer
  2. Left-tap on the “Next” button in the first window after you unlocked the executable file.
  3. It will ask you to allow the Evaer app to use the Skype in which case you need to click on the “Allow Access” button.
  4. Now just start the Skype conversation and tap on the “Start recording” button in the “Evear” application. Sometimes you have to face the issue of Skype camera not working, which can be some tech barrier with your Skype app. You just need to head to the support team of Microsoft to get the solutions.  

Second Option:

  1.  Firstly, download the Supertintin app and double click on the Executable file after the download is completed.Click here to download Supertintin
  2. Just follow the proper instructions on the screen to complete the installation.
So, you have got two apps that you can buy for free and can use it for free for recording Skype video and audio calls. If you don’t get the desired result, just navigate to Skype support chat to fix the tech barriers with the Skype app.

Related Links:



Monday, January 16, 2017

Creating Log Files for Skype on Various Platforms


Sometimes creating log files is not so necessary but you should know how to create them as it can help when you encounter any issue in Skype. Sometimes you may encounter the problem of Skype Not Working and the customer care executive may ask you to create and submit the log files that will help them in solving the issue that you have encountered.

Log files are encrypted files so these are only accessible to us at Skype Support Chat. These files store some personal data in line up with Skype Privacy policy. But these files don’t have the information like audio or video messages or chat conversations. While running the Skype with enabled logging you must make sure that the version of Skype should be latest.

Creating the log Files for Windows XP, Vista, 7,8, and 10

Enabling the Logging:


  • Quit Skype.
  • Now download the extract the registry files related to logging.
  • After extracting the files run loggin.on.reg to set the Registry key related to Skype logging.
  • Now restart Skype.
  • Now Skype will start creating log files in its application data folder.
Assembling and Submitting the Log Files:
Skype for Windows usually creates 2 log files one main file for submitting to solve the issue and other is trace file which is submitted at the time of issue related to video/audio during the call. Main log file will be debug-yyyymmdd-hhmmss.log and trace log file will be debug-yyyymmdd-hhmmss.trace.txt. Now you can submit the logs as advised by Skype customer Support.
Disabling the Logging:
  • Quit Skype.
  • Now navigate to the folder where extracted the command files related to logging.
  • Ron logging.off.reg to clear the Registry key related to logging.
  • Now you can start Skype.

Creating the log Files for Windows RT

Enabling the Logging:
  • Download the client logging related command file.
  • Now right click the zip file downloaded by you and click on Extract All.
  • From address bar copy the location of that file.

  • Now Press R and Widows Keys simultaneously.
  • Now paste the copied location into run window and add \skype-client-logging.cmd enable at the end of it. Click OK now.

Assembling and Submitting the Log Files:
  • Navigate to the folder where you have downloaded the file.
  • From address bar copy the location of that folder.
  • Now Press R and Widows Keys simultaneously.
  • Now paste the copied location into run window and add \skype-client-logging.cmd gather at the end of it. Click OK now.

  • Now navigate again to the resulting folder and locate Skype Logs folder.
  • Now right click the Skype Logs folder and click on send to compressed folder.
  • Now you can submit the logs as advised by Skype customer Support.

Disabling the Logging:
  • Now navigate to the folder where extracted the command files related to logging.
  • From address bar copy the location of that folder.
  • Now Press R and Widows Keys simultaneously.
  • Now paste the copied location into run window and add \skype-client-logging.cmd disable at the end of it. Click OK now.

Creating the log Files on Linux

Enabling the Logging:
  • Quit Skype.
  • Navigate to application data directory of Skype: -/. Skype/.
  • Now create a directory by the name of logs.
  • Restart the Skype.
Assembling and Submitting the Log Files:
  • If Skype Not Connecting is the issue, then you must replicate it and skype will create the log file in ~/. Skype/Logs, and will named as skype_<yyyy-mm-dd-hhmmss>. Now you can submit the logs as advised by Skype customer Support.
Disabling the Logging:
  • Quit Skype.
  • Navigate to application data directory of Skype: -/. Skype/.
  • Now you can optionally archive any existing log files to some other directory.
  • Now delete the log directory along with all its contents.
  • Restart the Skype.

Creating the log Files on Mac


  • Firstly, Skype First Aid Tool must be downloaded and installed. By choosing the download and run of this file you are accepting the associated end User License Agreement.
  • Enable the logging by checking on box of Active Skype Logs.
  • Restart the Skype to allow the logging process to start.
  • Now replicate the issue before closing the Skype.
  • In Skype First Aid window click on the Generate Bug Report Archive.
  • Now you can submit the logs as advised by Skype customer Support.

Related Links:

Sunday, January 8, 2017

Skype for Business in 90 Series Cars of Volvo

Volvo Cars today announced that it will commence Skype for business and the productivity app of Microsoft to its new 90 series cars. This is the first car maker who is launching such type of in-car productivity tool.

The Skype for business app can be used for meetings, messaging, and screen sharing. In the 90 series cars of Volvo, people will now be able to view their upcoming meetings, and detail of participant, and join meetings just with one click via the bigger center display.

Vice-president, Consumer Connectivity Services at Volvo Car Group, Anders Tylman-Mickiewicz said that If you are sitting in car then there are the chances either you will fumble to or drop your phone in middle of car or you will forget the long pin code or Skype not working. This is not the way that you should start a call. Well, there are instances when you have to face the Skype camera not working due to the connection issues and tech errors. In between all this you will not pay attention on the road where it should actually be. But with Skype for Business, you will not face all these problems.

Tylman-Mickiewicz further said the Skype for business app represents another big step towards our in-car connectivity and communication offer. With the emergence of independent cars, we see the future where the in-car productivity tools will help in reducing the time that will spent in office. This is just the start of a new way of looking at the spending time in car. Skype Support Chat will always be there for in-car tools also. 


The Partnership of Volvo and Microsoft also includes the assessment of using Cortana, which is Microsoft’s Intelligent personal assistant, with an intention of adding voice recognition and circumstantial perceptions by predicting the needs of the user. Volvo is also working with Ericsson, that will provide the cloud-based solutions to the company.

“Volvo Cars is leading the way in its appreciation of the nature of work is also increasingly itinerant. Now the people need to be productive from every point of view. This includes their cars also. We’re exhilarated to outspread modern meetings to Volvo cars,” said director of Product Management for Skype for Business at Microsoft, Ben Canning.

Tylman-Mickiewicz said in a statement at Volvo we have been working for years with the technology of in-car communication. Starting from built-in handsets in 80s and 90s to standard Bluetooth hands-free functionality, we have always tried to understand the importance of making the life easier on move for the people along with a concrete focus on safety and lessening the distraction of driver. You may face the problem of Skype Not Connecting in case you are in the area where network is not proper otherwise this issue will not arise in Skype for Business.

Tuesday, January 3, 2017

How To Get Rid Of Microsoft Windows Error That Occurred In Smart Room System With Skype For Business

These are those errors, which you will get when you do a setup of your Skype for business software. The main reason behind these errors is improper installation or some files that remained uninstalled in your system due to sudden power failure or factory restoration process. Today, in this blog post, we will tell you the symptoms of this error, its causes and solution. After reading this blog post, you will find that there is no need to take Skype Support from any other link.

Signs and symptoms of this error

Using ‘smart USB recovery’ or factory restore function may increase the chances of getting this error code. This is due to the reason that proper reporting has not been done by Smart room for Microsoft Lync. You will find the below mentioned errors on the screen that prompts you that setup is initializing.
  • Install windows: The computer will start displaying the unusual errors and keep on restarting frequently. You will be prompted to press on ‘ok’ to start with installation. After restarting your computer, insert the window CD and try to install it in your machine.
  • Install windows: this is again a similar text that you will get on screen. Turn on your machine again and start with the installation from starting.
  • Install windows: We are sorry to say that you can’t start your installation at this time.
On getting these errors, there is no clear and shortcut way to continue the installation process. The first thing that comes to your mind after getting these errors is ‘factory restore’ function. But we want to advise you that this function doesn’t work every time so don’t take it for granted. If you find that Skype sound not working, then check the drivers of your machine and check whether the Skype software is installed properly or not.

Reasons for this error:


As per the company reports and research, the main reason for getting this error on your system is due to AM70-L device used in the smart system for Skype. This device is also known by Smart system for Microsoft LYNC. If your power gets disrupted during the factory restore process, then this device stops working.
Solution: The solution for this error is discussed in the below mentioned passages and steps. Read all the points carefully. In case of help, you can take support from Skype customer service chat.
  1. Boot through USB key recovery option for SRS
  • Insert the key in the system for your Smart USB and connect the keyboard with the device through USB port built-in.
  • Turn on the device and keep on pressing the ‘Del’ key from your keyboard, until you see the blue screen.
  • Use the arrow keys of your keyboard to navigate between the menus in your BIOS settings.
  • Change the boot option from hard drive to USB key option.
  • At last press F4 key to save the changes.
  1. When the device starts booting through USB key, then you will be prompted to create a re-image of machine. You simply press ‘NO’ and continue with the booting process. This will take you to the window prompt menu directly without automatically updating the tasks.
  2. In the command prompt window, enter the following set of commands in the space provided to you:
  • Disk part.
  • Tap on volume C
  • Format Fs+ntfs label= ‘windows’
  • Choose the volume ‘D’.
  • Format Fs=ntfs label=’data’.
  • Choose another volume ‘E’.
  • Format Fs= ntfs Label= ‘recovery’.
  • Exit
  • Startnet.cmd.
  1. Again you will be asked to create a ‘re-image’. Now click on ‘Y’ and press enter to confirm your submission. Now sit relaxed and wait for a while until all the three steps gets finished. Yes, if your Skype webcam not working, then check the webcam and drivers of your webcam properly in your system.
  2. Remove the recovery key and turn on AM70-L device to perform the setup process.
Related Links:

                        Skype audio not working | Skype not connecting | Skype not working

Monday, January 2, 2017

How to fix Skype audio issue?

Being a user of this popular application, if you scuffle with the audio issue on your Skype then try these steps to resolve this issue. You can also contact the experts for better and precise assistance.


What’s going on Skype users? Hopefully, you’re all enjoying your conversation and video calls, well if you find any technical issue within which becomes an obstacle between the conversation of you and your beloved then you can ask for Skype Help by getting in touch with professionals and experts.

Well, we have noticed that many users are scuffling with the audio issue in this application, if you’re one of them, no worries because we have some facile and accurate direction for you. First make sure you and the person you’re calling install the newest version of Skype, check that your connection should be good and close any applications that might be disturbing your call. So follow these steps:
  1. Make sure that your microphone and speakers aren’t in mute mode or blocked, and are plugged in correctly.
Try moving closer to the microphone, reducing Noise of background, or cupping your hand in front of the loudspeaker if you’re on a mobile device. Try using a different cable or plugging it into a separate port if you are using a headset. And if your Skype Microphone Not Working, then contact the professionals.

Using a computer?
If you’re using the combined microphone and loudspeaker of the tablet, laptop or PC, use a USB headset or webcam instead. You can run your vision to our list of the ideal USB headset and webcams suitable for Skype.

Using a mobile device?

Well, you can try changing between handset and speaker mode or using a headset.

  1. Make a test call
Skype’s free test call is the facile path to test your sound- It prompts you to record a message, and then plays it back for yours, so you can hear it.
  1. Check your audio
You can try playing a musical track or use another application with sound. If your ears can catch it, the issue may be with the other person on the call- ask them to follow these facile directions:

  • On Windows desktop: You need to select Tools, Options and then Audio settings, then in the Speakers drop-down select the playback device you wish to use. If you’re still having issues, Microsoft has a tool to automatically diagnose and resolve audio issues.
  • On Mac: You need to select Skype, Preferences and then Audio/Video, then in the Speakers drop-down select the playback device you wish to use. If you’re still having faults, use the built-in volume controls, the Apple support website can assist you to adjust your sound of the computer.
If still, you see no change in your issue then you can contact the professionals. You will get the accurate assistance from them, whether your Skype Not Responding or you’re facing some specific error, Skype experts are always there to help you out.

Related Links:

                        Skype audio not working | Skype not connecting | Skype not working

Sunday, January 1, 2017

How To Get Rid Of ‘Skype Cant Connect’ Error From Your Operating System

Skype is very common software from Microsoft Company. This software is used by business professionals as well as by individuals for communication purposes. You can easily call and send message to other person through Skype software.

However, occasionally some Skype users are getting login related problems on their PC screen. If you are also facing the same problem then I am going to explain the solution for this problem through this blog post. You need not to take support from Skype support center or any other source after reading this blog.

Now I am going to share my experience about Skype with you. One day when I tried to sign up for Skype account then I was not able to go through and getting ‘Skype not connecting’ message repeatedly.

I hurriedly looked for solution on the internet. I have even taken support from Skype help link but all went in vain. At last I come to a solution after reading views from existing users. The solution that I got there was to delete Skype folder from the computer. I quickly opened home folder and search for Skype folder inside it. After getting it searched, I have deleted the Skype folder completely from that list.


So, if you are also frustrated with this problem then try the same solution on your computer with Linux OS. If you are not able find the Skype folder then it means that the folder is hidden. To unhide this, you have to type ‘is-all’ under command window. You will find that all the hidden folders will get displayed on your computer screen after entering this command in the command window. You have another option to delete the Skype folder with the help of Rm-Fr command. This must be ensured that these commands are without any quotes. This solution is valid only for ‘connecting’ errors but not for ‘Skype sound not working’ problem.

If you are having file manager in your system, then you can also follow this path to delete the Skype folder from your system. To delete the folder from file manager, first unhide the Skype folder from hidden files, then click on remove button to delete the folder from file manager. This method is possible on window XP, window 7, 8 and vista OS. You will find Skype configuration folder in such OS. To search this folder, type c:\users\name\. In window XP, there are no such commands, you have to simply click on ‘document and settings’ folder.

If your computer windows is not mentioned in the above passage, then simply use search tool to find the Skype folder under user profile. All the temporary files and folders are always stored under user profile folder. The Skype folder mustn’t be deleted from program files in Window XP and vista OS’s. This must be taken care of.

Try signing into Skype account after deleting the Skype configuration menu. If your problem is resolved then it’s well and good, otherwise go to Skype.com link for direct sign in through web based Skype. If you achieve success in signing up from web based Skype, then it is clear that the problem lies within the computer and app only.

In my case, I was able to troubleshoot this problem by updating the Skype version from 4.2 to 4.3. After successfully updating my software, I was able to get rid of this problem properly and didn’t get same error message again on the screen. Many problems like Skype webcam not working and others can be resolved by updating the Skype software version.

I hope that if these tips worked on my computer, then it will definitely work on your computer too. All the above mentioned tips and procedures are valid on Linux, Mac and window operating systems. Yes, in case of any query and problem, you are free to take help from Skype customer service chat window.